RESTAURANT OWNER • SYSTEMS CREATOR • INDUSTRY TRANSFORMER

The hospitality industry has normalized dysfunction. 75% turnover? Just the cost of doing business. Burned-out staff? Par for the course. Exhausted operators choosing between quality and survival? Expected.

I don't accept that.

I'm Ohio Crawford: restauranteur, consultant, and systems architect proving that excellence and sustainability aren't competing values. They're prerequisites for each other.

At Backyard on Broadway, my 600-seat San Antonio restaurant, 52% of staff stay over a year. The industry average is 110 days. That gap isn't luck or location. It's intentional design. Systems that respect people. Standards that create culture. Operations built for the long game, not the next quarter.

I founded DIBS Mixers, now distributed nationally, because I believe quality shouldn't mean gatekeeping. I consult with restaurants across Texas, translating chaos into frameworks that actually work. I serve on the Board of Directors for the Alamo Area Hospitality Association and committees for Visit San Antonio. I'm an Air Force veteran who learned that operational excellence and taking care of your people aren't separate goals.

My mission: Leave this industry stronger than I found it. Not through individual success alone, but through replicable systems. Through teaching the next generation that retention isn't a fantasy. Through proving that treating people well and running a profitable operation aren't at odds. They're the same thing.

Everything I build operates on one principle: Integrity and profitability work together. One doesn't compromise the other. One creates the other.

The broken systems aren't inevitable. They're just what we've tolerated.

I'm done tolerating.